Refund Policy

Effective October 19, 2026

All sales are final. Our programs are delivered live, with immediate access to members-area materials and recordings, so we don't offer refunds, returns or exchanges. You confirm this at checkout.

Payment plans. A payment plan is a way to pay the full price over time, not a subscription you can cancel. Every installment stays due, and installments already paid are not refunded. If an installment isn't paid within 14 days of our email, we may end your access to the program.

Monthly memberships (such as Brand Crew AI™) renew each month until you cancel, and you can cancel anytime from your account or by emailing ann@annmcdonald.com. Cancelling stops all future charges; your access continues to the end of the month you've paid for. We don't refund partial months.

Bonus gifts. A bonus gift, such as the Money Frequency supplemental text, is a thank-you and not part of what you pay for. We can't promise a gift will be sent or when it will arrive. Gifts have no cash value and can't be returned or exchanged.

If something outside our control interrupts a session, we'll reschedule it, provide a recording or deliver the material another way, as described in section 18 of our Terms of Service.

A charge you don't recognize? Email ann@annmcdonald.com first, and we'll look into it with you right away.

This policy is part of our Terms of Service.